Privacy Policy

Privacy Policy

PT MANDIRI MANAJEMEN INVESTASI (“Mandiri Investasi” or “we”) strives to maintain the privacy and security of personal data of clients, prospective clients, visitors, and/or users of this Site in such a way as to comply with applicable laws and regulations.

 

This page explains our policy regarding the collection, use, and disclosure of personal data when you use and/or access our website at www.mandiri-investasi.co.id (“Site”) and related data concerning your choices therein. This Privacy Policy also applies to information we receive from you through any social media platforms we control.

 

We use your data to enhance the reliability and improve the quality of the Site. By visiting, accessing, and/or using the Site, you state that you have read and understood this Privacy Policy. You also understand, agree to, and accept to be bound by and comply with the provisions set forth in this Privacy Policy. By continuing to visit, access, and/or use the Site, you indicate that you agree with the contents of this Privacy Policy.

 

A. COLLECTION AND USE OF INFORMATION

 

We collect various types of information as needed to enhance our services to you, including:

 

1. Personal Data

 

When you use the Site and utilize the contact features, you will be asked to provide your name, email address, and phone number. The personal data you disclose will be used by us to contact you and provide information and offers about our products.

 

2. Usage Data

 

When you access our Site, whether through a mobile device or other means, we may automatically collect certain information, including but not limited to, the type of device you use, the unique device ID, your Internet Protocol (IP) address, the type of operating system, the type of browser you use, unique device identifiers, and other diagnostic data.This information and data are generated and/or provided to us while you access the Site and engage in activities on it. For example, your registered username, search results and history for available products and services, transaction records, and your responses to verification questions.

 

3. Tracking & Cookie Data

We use cookies and similar tracking technologies to track activity on our Site and store certain information. With cookies, we can identify you, your account, or your device through our Site (such as www.mandiri-investasi.co.id, including all related domains and sub-domains). We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies in each category. Cookies categorized as “Necessary” are stored in your browser because they are essential to enable the basic functions of the site.

 

We also use third-party cookies that help us analyze how you use this website, store your preferences, and provide relevant content and advertisements to you. These cookies will only be stored in your browser with your prior consent. You can choose to enable or disable some or all of these cookies, but disabling some of them may affect your browsing experience. The cookies we use on this Site are as follows:

 

3.1. Necessary

These cookies are required to enable basic features of the Site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

 

3.2. Functional

These help perform certain functions like sharing Site content on social media platforms, collecting feedback, and other third-party features.

 

3.3. Analytics

These are used to understand how you interact with the Site. These cookies help provide information on metrics such as the number of visitors, bounce rates, traffic sources, etc.

 

3.4. Performance

These are used to understand and analyze key performance indicators of the website, helping to provide a better user experience for visitors.

 

3.5. Advertisement

These cookies are used to provide visitors with customized advertisements based on the pages you previously visited and to analyze the effectiveness of advertising campaigns.

 

In addition to our own cookies, we also collaborate with other companies to place cookies on our Site to collect information for us. These companies cannot use these cookies for their internal purposes or share the information collected with anyone other than Mandiri Investasi, according to the terms of our agreement/contract with them.

 

B. USE OF DATA

 

We use the collected data for various purposes, including to:

– Operate and maintain the Site.
– Notify you about changes to our services.
– Allow you to participate in interactive features of our products/services when you choose to do so.
– Provide customer service and support.
– Provide analysis or valuable information so we can improve our Site.
– Monitor the usage of the Site.
– Detect, prevent, and address technical issues.

 

C. DATA TRANSFER

 

Your information, including personal data, may be transferred to and stored on third-party media located outside of Indonesia. If you are outside Indonesia and choose to provide information to us, please be aware that we may transfer the information, including personal data, to and process it in Indonesia. Your consent to this Privacy Policy is understood as your agreement to such information/data transfer. Mandiri Investasi will take all reasonable steps necessary to ensure that your information/data is treated securely and in accordance with this Privacy Policy.

 

D. DATA DISCLOSURE

 

We may disclose your information/data obtained from your use of this Site in good faith, and only if such action is necessary for:

1. To comply with and fulfill legal obligations, including but not limited to:
– Disclosure to governmental bodies with the authority to regulate or issue permits as agreed upon in this Privacy Policy.
– Disclosure to judicial bodies or other governmental entities related to law enforcement, based on written and official orders.
– Disclosure as required by applicable laws and regulations in Indonesia, where such information and/or statements must be provided to other parties clearly stated in those regulations.

2.Disclosure to protect and defend the rights or property of Mandiri Investasi.

3. To prevent or investigate potential wrongdoing in connection with the Site.

4. To protect the personal safety of Site users or the public.

5. To protect against legal liability.

 

Any partner or third party receiving disclosure of your personal data from us is required to comply with applicable laws regarding personal data protection and to respect the confidentiality and security of your personal data. We do not permit any such partner or third party to use or disclose your personal data for their own purposes and only allow them to use your personal data in accordance with the purposes and instructions we provide.

 

E. DATA SECURITY

 

We implement optimal security systems to ensure that your personal data receives adequate protection, including taking necessary steps to prevent the collection, use, disclosure, loss, leakage, or alteration of your personal data without our consent. However, please understand that no method of transmission over the Internet or electronic storage method is completely secure.

 

F. THIRD-PARTY SERVICE PROVIDERS

 

We may employ third-party companies and individuals to facilitate our Site, provide the Site on our behalf, perform Site-related services, or assist us in analyzing how our Site operates. Consequently, these third parties may have access to your information/data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

G. LINKS TO OTHER SITES

 

Our Site may contain links to other sites owned by Mandiri Group or third parties that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. Please understand that we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

H. YOUR RIGHTS REGARDING PERSONAL DATA

 

You have the right to request access, copies, updates, and/or deletion of the personal data you have disclosed to us through the use of this Site. The exercise of your rights is subject to limitations stipulated by applicable laws and regulations. To exercise your rights as set forth above, please contact us through: our Client Service Team  (021) 526 3505 ‌or [email protected]

 

I. VALIDITY AND CHANGES TO THIS PRIVACY POLICY

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We recommend that you review and study this Privacy Policy periodically for any changes. Changes to this Privacy Policy, in whole or in part, will become effective when posted on this page.

 

J. MISCELLANEOUS

 

We cannot identify the age of users who access and use the Site. If a child under age (according to applicable law) has provided us with personal information/data without parental or guardian consent, the parent or guardian can contact us to have the data deleted.

 


 

For More Information

Contact Mandiri Investasi – (021) 526 3505 ‌
‌Whatsapp Mandiri Investasi – 0816 86 0003‌
‌Email Mandiri Investasi – [email protected]
‌Mandiri Investasi – www.mandiri-investasi.co.id